Jobs Philippines

Teleperformance: Technical Support Representatives - Sucat

Teleperformance Philippines

Established in 1978, Teleperformance has physical contact centers in 46 countries worldwide and we serve more than 75 markets in over 66 languages for many of the world’s largest, most successful companies. Our core business is full spectrum CRM/BPO contact center solutions.

This unique global reach, scalability and multi-cultural expertise, which are real strengths, combined with our singular focus on contact centers, offers our cross-industry clients a powerful worldwide advantage: lower risk and higher value for in-country, regional and global contact center operations. We are also noted for our flexibility and adaptability to specific client needs.

Technical Support Representatives - Sucat

Qualifications:

• A college graduate at least 18 years of age
• Preferably with experience on any technical account with prior experience in a call center environment (1 year)
• Has an understanding of computer hardware
• Fluent in English with minimum detectable accent, close to neutral accent
• Exceptional communication skills and call handling skills.
• Superior listening skills
• Problem Solving/Trouble Shooting skills
• Ability to deliver information at customer’s knowledge level and style of communication in an understandable manner
• Ability to apply a logical problem solving approach to resolving customer problems and inquiries
• Ability to multitask
• Flexible to changes and has sense of urgency
• Time Management Skills
• Can work under pressure, and can deliver set goals
• Demonstrated ability to handle upset customers positively and professionally
• Willing to work day or evening/night or weekend shifts in the country of operation

You may visit our recruitment office to apply personally:

SUCAT RECRUITMENT
2nd Floor Santana Grove Bldg. Sucat Parañaque
(Beside Shopwise)

Tags: call center jobs, job openings, jobs philippines, Philippines, Representatives, Sucat, Technical Support, Teleperformance