Jobs Philippines

Teleperformance: Organizational Development Manager

Teleperformance Philippines

Established in 1978, Teleperformance has physical contact centers in 46 countries worldwide and we serve more than 75 markets in over 66 languages for many of the world’s largest, most successful companies. Our core business is full spectrum CRM/BPO contact center solutions.

This unique global reach, scalability and multi-cultural expertise, which are real strengths, combined with our singular focus on contact centers, offers our cross-industry clients a powerful worldwide advantage: lower risk and higher value for in-country, regional and global contact center operations. We are also noted for our flexibility and adaptability to specific client needs.

Organizational Development Manager

Job Summary:

• Designs, directs, and manages a company-wide process of organizational development that addresses issues such as succession planning, superior workforce development, key employee retention, organization design, and change management.
• Directs a process of organizational planning that evaluates company structure and job design throughout the company.
• Evaluates plans and changes to plans.
• Makes recommendations to executive management.
• Provides managerial leadership, coaching/feedback and development for direct reports and business partners.

Qualifications:

• Masters Degree or Post graduate in HRM/HRD/OB/MBA (with HRM specialization) or any related social subject
• Minimum of 3 years previous related in a similar capacity
• Ability to Coach Executive Management
• Strong Analytical Skills
• Call Center Operations Knowledge
• Superior Planning Ability
• Extremely Proficient in Microsoft Office Applications
• Ability to Work with a Diverse Cross-Functional Team
• Knowledge of Philippine labor regulations

You may bring an updated resume and apply personally at:

Teleperformance Recruitment Office
3/F EDSA Central Pavilion (beside MRT Shaw Station)
Mandaluyong City

Office hours are from Monday - Friday 7am - 8pm and every Saturday 8am - 5pm.

For inquiries, please call Recruitment Hotline: 637-7111 local 301-302

Tags: call center jobs, job openings, jobs philippines, Organizational Development Manager, Philippines, Teleperformance