Jobs Philippines

TEAM LEADER

CW Marketing / Ortigas Home Depot

The Ortigas Home Depot located at No. 1 Dona Julia Vargas Avenue corner Meralco Avenue, Barangay Ugong, Pasig City is biggest home depot center in the country and was patterned after home centers in the United States, it is considered to be a haven for any home builder. Simply think of anything that you would need for your home, the home depot center is the perfect place to look for it!

In the Philippines, the upsurge of the real estate and construction industry over the last decade has fueled many aggressive business enterprises to bring the concept of home depot centers to the country.

The general public’s wide acceptance of these so-called ‘one-stop’ shops, centers or showrooms was inevitable because of the changing habits and lifestyles of a future ‘homeowner’. Today, all of these hassles are answered by the emergence of home depot centers in the metropolis.

Built on a sprawling 25,000 sq. meter lot, the Ortigas Home Depot is a twin-level, fully enclosed and well-ventilated edifice that is the perfect place to shop for all your houseware needs — Architectural Hardware, Artificial Stone Products, Appliances / Generators / Houseware; Blinds and Curtains, Fabrics and Upholstery; Board and Ceiling Products, Ceramic Tiles / Vinyl Tiles; Doors and Door Systems; Furniture – Office, Residential and Commercial; Glass and Aluminum Products; Kitchen and Bedroom Cabinet Systems / Accessories; Landscaping; Laminated and Natural Wood Flooring Systems; Lightings and Electrical Fixtures; Lumber and Wood Products; Marble, Granite and other Natural Stones; Roofing and Insulation; Paint and Paint Sundries; Plumbing Fixtures and Fittings, Pumps; Pets and Pet Sundries; Plastic Laminates; Pre-cast Systems; Security Systems; and other retail services.

The Ortigas Home Depot has the largest furniture area with over 6,000 sq. meters of retail floor space plus an appliance center with a complete line of home appliances and appliance service center.

The Ortigas Home Depot is owned and operated by CW Marketing and Development Corporation, a joint venture between Cebu Oversea Hardware Co. Inc. and West Point Industrial Sales Co. Inc.

With over 50 years experience in hardware and construction requirements, this is the second home depot project of Cebu Oversea Hardware Co. in Metro Manila after establishing the Cebu Home Builders Depot in Cebu City. The company is also behind the successful launching of Living ‘n Style Complex Home Finishing Center located along Chino Roces Avenue in Makati.

West Point Industrial Sales Co., Inc. has a 10-year impressive record in importation and wholesale of industrial and construction materials with superior, high quality product lines.

Adjacent to the Ortigas Home Depot which is under the final stages of construction is the soon to open Ortigas Auto Depot, Ortigas Computer Depot, a Tiangge/Bazaar Mall, the Seaside Market together with some restaurants and bars. A guarded parking area for over 800 automotive vehicles is also available to the clients. The Ortigas Home Depot is open daily from 9 a.m. to 8 p.m.

TEAM LEADER

Job Purpose:

•    Oversees the activities of the assigned area and supervises the employees assigned on it.
•    Ensures attainment of customer satisfaction.

Duties and Responsibilities:

GENERAL

•    Capable of answering direct customer inquiries and complaints (Provides excellent customer service to achieve customer satisfaction)
•    Scheduling of merchandisers and send schedule to ASM for finalization
•    Supervise and monitor activities of Merchandisers (assignment of daily tasks, merchandisers’ performance)
•    Conducts pep talks/morning and evening sessions for everyone’s concern
•    Checking of immediate price revisions

SELLING AREA

•    Monitor proper inventory of stocks in the selling floor (Requisitions from outright and consignment items esp. customer order, fast/slow moving items, availability of stocks)
•    Maintain proper display of items and stocks (pick-up/ reserved items).
•    Recommends purchase requisitions of outright and consignment items.
•    Supervise merchandisers.
•    Assist customers on their needs.
•    Submit recommended schedule of merchandisers.
•    Facilitate price revision activity and distribution of new codes/items in the selling area
•    Generates report on price survey
•    Monitors Plastic Bag Usage (AHD activity done by Receiving Team Leader)

CUSTOMER SERVICE

•    Entertain and assist customers.
•    Attend customer inquiries/ complaints.
•    Determine if item for return/ repair is acceptable
•    Prepare Merchandise Return Slip and Discount Form
•    Generates report on Discounts, Returns, etc.
•    Assist cashier in transaction problems (Handles override, item return, discount, and item void.)
•    Close and read POS terminals and settle card terminals.
•    Conducts end-of-day process
•    Resolve problems that may arise at the check out counter.
•    Perform cashiering tasks as the need arise (card transactions only) (BHD TL-also handles cash sales)

RECEIVING

•    Receiving item deliveries coming from suppliers and other branches (stock transfer) – merchandise and non-merchandise
•    Responsible in checking delivered items to be bar coded before it enters the selling area.
•    Responsible for proper cycle at the receiving area
•    Prepare weekly reports and submit those to MD, GM, OM, SM, and Purchasing. (For BHD, outright merchandiser can perform this activity)
•    Checking the stock status of receiving warehouse (Except for BHD)
•    Responsible in proper implementation of rules and regulation at the receiving area
•    Filing of documents received
•    Monitor Plastic Bag Inventory
•    Generate receiving documents such as Receiving Confirmation, Trans-In, and others.

DISPATCHING

•    In-charge in the proper dispatching of items for deliveries, assignment of delivery charge, and delivery schedules for specific location
•    Monitor activities of Dispatching Personnel (itinerary, etc.)
•    Maintain orderliness of dispatching area; items for pick-up, reserved items, items for delivery, items for pullout, etc. (except for BHD)
•    Generates reports on Deliveries (including customers’ after-sales feedbacks) and other Dispatching Activities (breakages, trans-out, pullout, RTV, and others as the need arise)
•    Handles maintenance of delivery trucks
•    Performs other tasks assigned from time to time

Qualifications:

•    Male/Female; 21 – 25 years old
•    Graduate of any four year course
•    Basic knowledge in Excel, Word
•    At least 1 year work experience in retail.

Knowledge and Job Skills Requirements:

•    Knowledge in Retail Operations
•    Keen to details
•    Computer Literate (can operate basic MS Programs)
•    Technical knowledge in merchandise

Soft Skills:

•    Above average verbal and written communication skills
•    People Skills
•    Leadership Skills

Ortigas Branch
1 dona Julia Vargas Ave near corner Meralco
Avenue, Brgy. Ugong, Pasig City
Tel No: 683-4579; 683-4524; 683-0096; 682-6576
Fax No: 683-2546

Alabang Branch
Lot 103-117 Alabang-Zapote Road cor. Filinvest Ave.
Westgate Alabang, Muntinlupa City
Tel No: 771-1624 to 25
Fax No: 771-1625

Baliuag Branch
Doña Remedioz Trinidad Highway Brgy. Tarcan, Baliuag Bulacan
Mobile No.: (0922) 8147698
Manila line:  (632) 2998269

Website: www.ortigashomedepot.com

Tags: CW, CWM, Depot, Home, Leader, Marketing, Ortigas, Team