Jobs Philippines

Patient Account Representative

Summit Technologies, Inc.

Summit Technologies Incorporated is an information technology company primarily providing medical transcription service for the United States market. Its main production facility is located at Unit 1811, Medical Plaza Ortigas, 25 San Miguel Avenue, Ortigas Center, Pasig City. We are committed in working 24 hours a day, 7 days a week. The company can do transcription to all areas of medicine. We specialize in Histories and Physicals, Discharge Summaries, Consultation, Operative Reports, SOAP etc.

Summit Technologies Incorporated also develops websites for its US clientele. It also is selling its proprietary software called DocuTracker to medical transcription companies that want to automate their transcription workflow. DocuTracker manages the workflow of the transcripts, from capturing the voice files to sending it to the clients.

Patient Account Representative (CSR)

Summary:

Under the direction of the Patient Account Manager and Supervisor, the Patient Account Representative (PAR) is responsible for reviewing, analyzing and collecting outstanding receivables on patient accounts as assigned per client specifications. The PAR also assists patients and insurance companies in resolving account balances, and performs collection follow-up on accounts within a defined segment of accounts receivable to ensure timely reimbursement from third party payors and patients.

Duties & Responsibilities:

•    Performs timely follow-up on patient accounts to obtain expedient resolution and correct reimbursement.
•    Responsible for reviewing and researching payment discrepancies and determining appropriate measures to resolve account.
•    Contacts third party payors to determine the unpaid status of billed claims.
•    Requests payment from patients and/or guarantors, establishing payment arrangements, where required, and monitoring defaulted payment plans.
•    Adjusts and updates financial, demographic, insurance and other reports pertaining to patient accounts.
•    Processes denials from carriers upon receipt of determination from carrier to resolution of account.
•    Complies with policies for maintaining confidentiality of patient, client, and Company documentation.
•    Advises the Project Manager of any problem accounts and/or negative trends as related to specific accounts and particular third party payors.
•    Performs other related duties and assignments as required.
•    Accurately interprets and applies all client contracts.
•    Performs other related duties and assignments as required.

Experience / Skill Requirements:

•    High School Diploma or GED
•    Minimum of one to two years experience in a medical practice billing and/or healthcare collection setting, preferably experience in an acute care hospital patient account setting.
•    Proficient understanding of reimbursement contracts, experience in calculating reimbursement rates, and working knowledge of UB92 and HCFA forms, and electronic billing media.
•    Strong written oral and written communication skills sufficient to document system comments, interact effectively with patients, payors, clients, co-workers, and upper management.
•    Ability to read and interpret documents such as system instructions, hospital documents, contracts and reference manuals.
•    Strong analytical skills sufficient to resolve problem account balances, including identifying correct payor and amount to be paid, late charges and determining when an appeal, authorization or adjustment is necessary and to review new business.
•    Ability to apply concepts of basic algebra and geometry.
•    Strong judgment skills to define problems, collect data, establish facts, and implement detailed but uninvolved written or oral instructions.
•    Ability to comply with and interpret company policies and procedures, client work plans, operating standards and applicable government regulations in accordance with the company compliance program.
•    Ability to type 25 wpm, operate computer keyboard, 10-Key, and general office equipment.
•    Must possess strong written and oral communication skills, excellent problem solving and research skills, and able to handle sensitive information confidentially.
•    Must be detailed- oriented and possess strong analytical skills.
•    Ten (10) Fulltime Positions are available.

VISIT our OFFICE, for the INTERVIEW, Monday – Friday at 9AM/ 1PM

3/F Business Solutions Center, MERALCO Center,
Ortigas Ave. Pasig City

Tel: 631-4058 / 09175075378

Send your resume at:

Email: hrd@summit-mt.com

Walk-in applicants are welcome!

Tags: Account, Patient, Representative, Summit, Technologies