IT Associate
Sykes Asia, Inc.
In 1997, we laid the foundation of our stability when we became the officially recognized pioneer in the Philippine call center industry. After 11 years, no other call center can claim time-tested stability like ours. We’ve grown into a leader in the industry with over 11,000 people and still growing; More than 30 Fortune 500 clients (with no single client representing 12% of our business); 6 sites in the Philippines and more than 45 centers worldwide; more than 30 years of global experience in business dedicated to customer care; No debt. In 2009 and in the coming years, SYKES is ready to face new challenges and overcome new obstacles.
IT Associate
Position Requirements:
• 2 years minimum of Windows and MS Office Support
• 2 years minimum of LAN support
• 2 years minimum of Avaya PABX switch support and adminstration
• MSCSE is preferred
• Ability to communicate with all levels of employees
• Strong attention to detail
• Flexible in an environment where priorities are constantly changing
• Team Player
• Strong attention to detail
• Experience in writing user documentation
• Experience training new users
• Confidentiality is a must due to the sensitive nature of your clients
Responsibilities:
• Logs, analyzes and helps resolve the Site system problems of users or excalates to next level of support (Database Administrator, Network Administrator, Voice System Administrator) for high level issues.
Interested Applicants may send their resume to:
Email: supportgrpsearch@sykes.com
Or visit us at any of our offices:
19th Floor One San Miguel Avenue Bldg.
San Miguel Avenue Corner Shaw Blvd, Pasig City
34th floor Burgundy Corporate Towers
Buendia, Makati City (across CEU Makati)
2nd floor Sunnymede IT Center
Quezon Avenue, Quezon City (near Hi Top Grocery)
Website: www.sykes.com
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