Business Process Analyst

GMA New Media, Inc.

GMA NEW MEDIA INC. (NMI) is a total interactive and media solutions company focusing on convergent applications for mobile, web and digital TV. A wholly owned subsidiary of GMA Network, NMI is a pioneer in deploying mobile to TV interactivity while expanding its services into website development, TV production, wireless marketing and innovative broadcast solutions.

We believe that the success we have achieved over the past seven years is, to a considerable extent, a result of the quality of people that we have. Thus, we continuously seek for talented individuals who will help provide our clients with NMI’s unique brand of service. If you think you are capable of contributing to this vision.

We invite you to join our company as:

Business Process Analyst
(Urgent Hiring!!)

Responsibilities:

Process Documentation

  1. Gathers data
  2. Defines the processes by preparing flow charts, documenting guidelines and policies, and designing form
  3. Creates Work Instruction Manuals

Process Analysis

  1. Prepares charts and diagrams as basis of process analysis
  2. Conducts interviews to obtain process related concerns from end users

Process Improvement

  1. Improves business systems by analyzing current processes and creating automated system flow
  2. Creates User Interface and System Flow which will guide the Programmer in the development of the automated system
  3. Establishes new guidelines and policies in coordination and approval of the Department Heads

Process Monitoring and Control

  1. Assists in the implementation of the approved system and procedures
  2. Orients the end users of the approved processes
  3. Monitors the performance of the implemented procedure by quantifying process performances

Core Team Member of a Special Project (Microsoft Dynamics – AX)

  1. Creates the Work Instruction Manual
  2. Conducts business process review for the implementation of the system
  3. Acts as the user administrator
  4. Assists in the system setup

Support Function

  1. Creates Memo and other documents as required by the department.

Requirements:

  • A graduate of Industrial Engineering, Management Information System, Computer Science, or similar courses
  • Has at least 2-4 years work experience in the same field
  • Knowledgeable in business process analysis, design and documentation of methods and procedures, system / application development & testing
  • Proficient in Microsoft Office Applications (Word, Excel, PowerPoint, Visio)
  • Experience in process documentation & design in a service business
  • Has the ability to solve analytical challenges, analyze information and make recommendations based on analysis
  • Excellent oral & written communication skills
  • Highly analytical, detail oriented and organized
  • Ability to prioritize multiple tasks

Please send your resume with recent 2×2 photo and transcript of records to:

Human Resources Department
GMA New Media, Inc.
12th Floor GMA Network Center
Edsa Cor. Timog Ave. Diliman, Quezon City

Email: recruitment@gmanmi.tv

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